Impacto de la imagen de tienda en la percepción del consumidor. Una aplicación en supermercados
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Resumen
El presente estudio explica la evaluación de los consumidores sobre el impacto que tiene la imagen de tienda a través de su percepción, el objetivo de la investigación se basa en examinar a través de un modelo investigativo la significancia relacional de las variables de estudio, la investigación utiliza una metodología cuantitativa con alcance correlación al, con una muestra de 265 clientes de supermercados. Como resultado de esta investigación realizada se pudieron obtener resultados muy favorables, que verifican los efectos que tienen los constructos entre sí, se obtuvo valoraciones significativas, concluyendo que la administración de la imagen de tienda está muy bien gestionada por parte de los supermercados en la ciudad de Machala.
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