Precio percibido, lealtad e intención de compra de marcas blancas: estudio empírico en un supermercado ecuatoriano
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Los productos de marca blanca han adquirido con los años una creciente relevancia en las preferencias de los consumidores y en las políticas de gestión de los minoristas. El presente estudio tiene como objetivo investigar los factores que influyen en la intención de compra de productos de marca blanca, analizando cuatro variables que son la imagen de marca, el precio percibido, la calidad percibida y la lealtad. Los datos se recogieron mediante un cuestionario a una muestra de 384 clientes de la cadena de supermercados “Mi Comisariato” en la ciudad de Machala. Los resultados muestran que la intención de compra de los consumidores relacionada con los productos de marca blanca se ve influida con mayor fuerza por la lealtad hacia la marca y el precio percibido. El estudio proporciona indicaciones útiles sobre el rol de las marcas blancas en las estrategias de marketing de los minoristas para gestionar los surtidos y lograr diferenciación ante las marcas líderes.
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