Administrative models in the SMES of the commercial sector in the city of Machala

Abstract

The administrative models contribute with the development of the companies, at the moment of adapting them to their own needs, they cause that their incidence in the productivity and services offered is constant, because it allows to obtain the total description on how the functions are handled inside and outside the same one, looking for obtaining the satisfaction of the administration, collaborators and consumers (clients), with the purpose of taking the best managerial decision due to the flexibility of each model. The objective of the research is to identify the administrative models applied in small and medium enterprises in the city of Machala, the usefulness of applying them. The qualitative-descriptive method was applied, to know the importance of having an administrative model, knowing the benefits that they provide and through a survey applied to 50 companies selected by convenience sampling that are registered in the Superintendence of Companies, Securities and Insurance. The results obtained show that the administrative models contribute to the internal and external improvement of the companies because they are based on strategies that allow them to meet the quality standards in the provision of their products or services through constant business innovation to achieve the desired economic gains, therefore, they are considered of great importance for SMEs engaged in commercial activity.

Key words: administrative models, decision making, SMEs, strategies, business innovation