New Public Management as an Instrument Towards Institutional Governance. Case Study: IESS Manta Hospital

Abstract

The purpose of the research has been to interpret how the New Public Management represents an instrument that makes institutional governance viable; which is accompanied by the following guidelines: Identify the principles of the NGP in the context of Latin American public administration, analyze the context of governance from different conceptual positions, reflect on the advances of governance from the principles of the NGP. Its methodological design is configured from a phenomenological-interpretative perspective, with a qualitative approach, descriptive level and inductive dimension, documentary, field and non-experimental; the so-called grounded theory (Strauss and Corbin) has been the basis for the corresponding analysis of the information collected, especially for the narrative of the key informants -social actors- represented in prominent academics and researchers, who contributed, in addition to knowledge, research experience. On the other hand, the use of the hermeneutic method has allowed a better understanding and interpretation of the narrative and its associativity with the unit of study, its processes, and particularities; This, thanks to the implementation of the in-depth interview. The research, apart from showing substantive findings, also shows good managerial practice such as: NGP: Management model oriented to institutional governance, which can be institutionalized in the research study unit: IESS Hospital of the Manta County (Province of Manabí).