Impact of Inbound Marketing on Purchase Intention: A Study in Machala Furniture Stores

Main Article Content

Israel Adolfo Chuya-Chuya
Stalin Rafael Ramón-Herrera

Abstract

Nowadays, the use of digital tools for commercial use is becoming more and more constant, due to the capacity provided by the digital environment to create attractive content to target customers, for this reason Inbound marketing emerges as a digital marketing tool, to meet the need to share information through digital media. In reference to the above, the objective of this research is to analyze the Inbound marketing and its impact on the purchase intention of consumers of furniture products in the city of Machala. The type of research applied was quantitative, with an exploratory scope, investigating the variables that make up the established problem. For data collection, a sample was selected by the non-probabilistic method by convenience to the economically active population of the city of Machala, a survey was determined to a total of 384 people, from 18 to more than 35 years old with 17 items on a 5-point Likert scale. The results showed that the variable of content marketing and direct marketing have a positive influence on Inbound marketing, while establishing a significant and positive relationship between Inbound marketing and the purchase decision. Inbound marketing, by focusing on creating valuable and relevant content to engage customers, leverages content marketing and direct marketing to strengthen its strategy. This approach provides a complete experience that guides consumers in making informed decisions, making it a valuable resource for those interested in products such as furniture.

Downloads

Download data is not yet available.

Article Details

How to Cite
Chuya-Chuya , I. ., & Ramón-Herrera, S. . (2024). Impact of Inbound Marketing on Purchase Intention: A Study in Machala Furniture Stores . 593 Digital Publisher CEIT, 9(3), 382-396. https://doi.org/10.33386/593dp.2024.3.2385
Section
Investigaciones /estudios empíricos
Author Biographies

Israel Adolfo Chuya-Chuya , Universidad Técnica de Machala - Ecuador

http://orcid.org/0009-0002-4606-8310

Active student, in the process of graduating from the Marketing degree at the Technical University of Machala-Ecuador, academic participation as author 1 in the preparation of the article,  Impact of Inbound Marketing on Purchase Intention: A Study in Machala Furniture Stores . 

Stalin Rafael Ramón-Herrera, Universidad Técnica de Machala - Ecuador

http://orcid.org/0009-0006-6758-2967

Professor of the Faculty of Business Sciences of the Technical University of Machala, Author in the elaboration of projects of linkage, Research and topics related to Marketing. Place of residence Santa Rosa-Ecuador. 

References

​​Abbu, H. R., & Gopalakrishna, P. (2021). Synergistic effects of market orientation implementation and internalization on firm performance: Direct marketing service provider industry. Journal of Business Research, 125, 851–863. https://doi.org/10.1016/J.JBUSRES.2019.06.004

​Aguilar Méndez, D. L., Espinoza Arauz, M. Y., Mera Bravo, E. P., Aguilar Méndez, D. L., Espinoza Arauz, M. Y., & Mera Bravo, E. P. (2022). Análisis del comportamiento de compradores de artículos de expresión social en fechas comerciales. Revista Universidad y Sociedad, 14(1), 484–492. http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S2218-36202022000100484&lng=es&nrm=iso&tlng=es

​Ahmed, N., Li, C., Khan, A., Qalati, S. A., Naz, S., & Rana, F. (2021). Purchase intention toward organic food among young consumers using theory of planned behavior: role of environmental concerns and environmental awareness. Journal of Environmental Planning and Management, 64(5), 796–822. https://doi.org/10.1080/09640568.2020.1785404

​Alam, M. N., Ogiemwonyi, O., Alshareef, R., Alsolamy, M., Mat, N., & Azizan, N. A. (2023). Do social media influence altruistic and egoistic motivation and green purchase intention towards green products? An experimental investigation. Cleaner Engineering and Technology, 15, 100669. https://doi.org/10.1016/J.CLET.2023.100669

​Al-Surmi, A., Cao, G., & Duan, Y. (2020). The impact of aligning business, IT, and marketing strategies on firm performance. Industrial Marketing Management, 84, 39–49. https://doi.org/10.1016/J.INDMARMAN.2019.04.002

​Bablu Thomas, D., & Tamilarasi Professor, S. (2023). THE EFFICACY OF INBOUND MARKETING STRATEGIES ON CUSTOMER’S PURCHASE DECISIONS: AN ANALYTICAL STUDY IN RETAIL SEGMENTS OF KOZHIKODE DISTRICT OF KERALA. Journal of Research Administration, 5(2), 9107–9115. https://journalra.org/index.php/jra/article/view/1019

​Baranchenko, Ye., Aksom, H., Zhylinska, O., Firsova, S., & Datskova, D. (2019). Inbound Marketing: Practical Aspects of Promoting Goods and Services in E-commerce. Marketing and Management of Innovations, 4, 308–320. https://doi.org/10.21272/MMI.2019.4-24

​Becilla, L., García, A., Steven, J., Torres, U., & Ponce, F. R. (2020). Redes sociales como medio de comunicación publicitaria por emprendedores en la ciudad de Babahoyo periodo Marzo – Mayo 2020. Magazine de Las Ciencias: Revista de Investigación e Innovación, 5(CISE), 370–388. https://revistas.utb.edu.ec/index.php/magazine/article/view/1128

​Bigler, T., Kammermann, M., & Baumann, P. (2023). A matheuristic for a customer assignment problem in direct marketing. European Journal of Operational Research, 304(2), 689–708. https://doi.org/10.1016/J.EJOR.2022.04.009

​Bueno, S., Caro Rodríguez, J. S., & Gallego, M. D. (2018). Inbound Marketing to improve interest in public postgraduate courses. ESIC Market Economics and Business Journal, 49(3), 533–568. https://doi.org/10.7200/ESICM.161.0493.3

​Carpio Maraza, A., Hancco Gomez, M. S., Cutipa Limache, A. M., & Flores Mamani, E. (2019). Estrategias del marketing viral y el posicionamiento de marca en los restaurantes turísticos de la Región de Puno. Comuni@cción: Revista de Investigación En Comunicación y Desarrollo, 10(1), 70–80. https://doi.org/10.33595/2226-1478.10.1.331

​Cerda, V. D. C. T., Bárcenas, G. R., Carate, M. D. I., & Matute, V. H. M. (2020). Uso de aplicaciones Web 2.0 para Información de oficina. Revista Publicando, 7(26), 63–71. https://revistapublicando.org/revista/index.php/crv/article/view/2141

​Chouaib DAKOUAN, Redouane BENABDELOUAHED, & Hajar ANABIR. (2019). Inbound Marketing vs. Outbound Marketing: Independent or Complementary Strategies - Expert Journal of Marketing. Expert Journal of Marketing. https://marketing.expertjournals.com/23446773-701/

​Davidavičius, S., & Limba, T. (2022). Recognition of Digital Content Needs for Inbound Marketing Solutions. Social Sciences 2022, Vol. 11, Page 351, 11(8), 351. https://doi.org/10.3390/SOCSCI11080351

​Delgado, S. E., Villacis, W. H. A., & Chávez, A. M. G. (2018). Análisis del comportamiento de compra en servicios intangibles. Revista Universidad y Sociedad, 10(3), 125–133. http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S2218-36202018000300125&lng=es&nrm=iso&tlng=es

​Desai, Dr. Mrs. V. (2019). Digital Marketing: A Review. International Journal of Trend in Scientific Research and Development, Special Issue(Special Issue-FIIIIPM2019), 196–200. https://doi.org/10.31142/IJTSRD23100

​Diez-Martin, F., Blanco-Gonzalez, A., & Prado-Roman, C. (2019). Research Challenges in Digital Marketing: Sustainability. Sustainability 2019, Vol. 11, Page 2839, 11(10), 2839. https://doi.org/10.3390/SU11102839

​García Mendoza, C., Kishimoto Pinillos, L., Macarachvili, A., García Mendoza, C., Kishimoto Pinillos, L., & Macarachvili, A. (2021). Inbound marketing como enfoque estratégico en el contexto de las Start-ups tecnológicas dirigidas a negocios. Revista Universidad y Sociedad, 13(5), 526–533. http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S2218-36202021000500526&lng=es&nrm=iso&tlng=es

​García-Machado, E., León-Santos, M., García-Machado, E., & León-Santos, M. (2021). ¿Evolución o expansión? Del Marketing tradicional al Marketing Digital. Alcance, 10(26), 37–52. http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S2411-99702021000200037&lng=es&nrm=iso&tlng=es

​Guenther, P., Guenther, M., Ringle, C. M., Zaefarian, G., & Cartwright, S. (2023). Improving PLS-SEM use for business marketing research. Industrial Marketing Management, 111, 127–142. https://doi.org/10.1016/J.INDMARMAN.2023.03.010

​Hardyansyah Syihab, B. A., Widayat, W. B., & Rima Fiandari, Y. C. (2023). Estrategias de marketing entrante en aumento de las ventas a vendedores en mercados en línea. Revista Internacional de Revisión de Negocios Profesionales, 8(8), e03100. https://doi.org/10.26668/businessreview/2023.v8i8.3100

​Harikrishnan, N. N. J., & Vinith Kumar, N. (2022). A Hybrid Digital Marketing Model based on Content Marketing and Inbound Marketing. Journal for Educators, Teachers and Trainers, 13(4). https://doi.org/10.47750/JETT.2022.13.04.003

​Hassan Aljohani. (2020). A Review of Research on Inbound Marketing. Journal for Research on Business and Social Science, 3(4), 1. https://www.jrbssonline.com/volume-3-issue-4-paper-1/

​Jara Cerna, K. S., Miranda Guerra, M. del P., Céspedes Ortiz, C. P., Jara Cerna, K. S., Miranda Guerra, M. del P., & Céspedes Ortiz, C. P. (2022). Relación entre el neuromarketing y el posicionamiento de marca de una empresa del sector retail. Revista Universidad y Sociedad, 14(1), 554–563. http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S2218-36202022000100554&lng=es&nrm=iso&tlng=es

​Liu, H., Jayawardhena, C., Osburg, V. S., Yoganathan, V., & Cartwright, S. (2021). Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective. Journal of Business Research, 132, 208–220. https://doi.org/10.1016/J.JBUSRES.2021.04.030

​Mendia-Valarezo, J. N., Morales-Padilla, E. A., & Moscoso-Parra, A. E. (2022). Uso del social media marketing y el engagement en universidades de Machala. 593 Digital Publisher CEIT, 7(3), 230–243. https://doi.org/10.33386/593dp.2022.3.1082

​Mundt Marcia Ross, & Burnett Karen Charla M. (2018). Scaling Social Movements Through Social Media: The Case of Black Lives Matter. Social Media and Society, 4(4). https://doi.org/10.1177/2056305118807911/ASSET/IMAGES/LARGE/10.1177_2056305118807911-FIG1.JPEG

​Navia, C., & Jurado, J. L. (2019). Estrategia mejora en el proceso de atracción y mantenimiento de clientes potenciales, mediante el uso de contenidos basados en experiencias de gamificación. Revista Guillermo de Ockham, 17(1), 85–91. https://doi.org/10.21500/22563202.4167

​Nisar, T. M., Prabhakar, G., & Strakova, L. (2019). Social media information benefits, knowledge management and smart organizations. Journal of Business Research, 94, 264–272. https://doi.org/10.1016/J.JBUSRES.2018.05.005

​Panamá Chica, C. A., Erazo Álvarez, J. C., Narváez Zurita, I., & Mena Clerque, S. E. (2019). El Marketing como estrategia de posicionamiento en empresas de servicios. Dominio de Las Ciencias, ISSN-e 2477-8818, Vol. 5, No. 3, 2019 (Ejemplar Dedicado a: Julio - Septiembre), Págs. 784-802, 5(3), 784–802. https://doi.org/10.23857/dc.v5i3.988

​Patel, C. P., & Chugan, P. K. (2018). Digital Inbound Marketing to Drive the Success of Startups. International Journal of Family Business and Management, 2(1), 1–6. https://doi.org/10.15226/2577-7815/2/1/00111

​Patrucco, A. S., Marzi, G., & Trabucchi, D. (2023). The role of absorptive capacity and big data analytics in strategic purchasing and supply chain management decisions. Technovation, 126, 102814. https://doi.org/10.1016/J.TECHNOVATION.2023.102814

​Purwanti, Y., Erlangga, H., Kurniasih, D., Pratama, A., Sunarsi, D., Manan, A., Imam Duta Waskita, N., Ilham, D., Aditya Dwiwarman, D., & Purwanto, A. (2021). The Influence Of Digital Marketing & Innovasion On The School Performance. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(7), 118–127. https://turcomat.org/index.php/turkbilmat/article/view/2551

​SALAS, L. C., ACOSTA, M. M., & JIMENEZ, M. E. (2018). Importancia del Marketing de Atracción 2.0, en las Pequeñas y Medianas Empresas de la ciudad de Guayaquil (Ecuador). Revista ESPACIOS, 39(18), 226. https://www.revistaespacios.com/a18v39n18/18391831.html

​Sánchez-Teba, E. M., García-Mestanza, J., & Rodríguez-Fernández, M. (2020). The Application of the Inbound Marketing Strategy on Costa del Sol Planning & Tourism Board. Lessons for Post-COVID-19 Revival. Sustainability 2020, Vol. 12, Page 9926, 12(23), 9926. https://doi.org/10.3390/SU12239926

​Sarkar, M., & De Bruyn, A. (2021). LSTM Response Models for Direct Marketing Analytics: Replacing Feature Engineering with Deep Learning. Journal of Interactive Marketing, 53, 80–95. https://doi.org/10.1016/J.INTMAR.2020.07.002

​Serna, M. (2019). ¿Cómo mejorar el muestreo en estudios de porte medio usando diseños con métodos mixtos? Aportes desde el campo de estudio de elites. Empiria. Revista de Metodología de Ciencias Sociales, 43, 187–210. https://doi.org/10.5944/EMPIRIA.43.2019.24305

​Solano-Romo, L. I., Cortés-López, J. S., Bohorquez-Lopez, V. W., & Gómez-Reynoso, J. M. (2022). Entendiendo la adopción de e-marketing en micros, pequeñas y medianas empresas mexicanas. Innovar, 32(85), 19–32. https://doi.org/10.15446/innovar.v32n85.101123

​Suárez Cousillas, T. (2018). Evolución del marketing 1.0 al 4.0. Redmarka: Revista Académica de Marketing Aplicado, ISSN-e 1852-2300, n. 22, 2018 (Ejemplar Dedicado a: Relaciones Públicas), Págs. 209-227, 01(22), 209–227. https://doi.org/10.17979/redma.2018.01.022.4943

​Tennenbaum, D., Sherman, A., Khurgin, J., & Schulman, A. (2020). 159 Imbalance in Presentation of Risks and Benefits of Penile Enhancement Procedures in Direct-to-Patient Online Marketing. The Journal of Sexual Medicine, 17(1), S49. https://doi.org/10.1016/J.JSXM.2019.11.104

​Urbina, N. O. (2021). El proceso de posicionamiento en el marketing: pasos y etapas. RAN - Revista Academia & Negocios, 7(1), 55–64. https://doi.org/10.29393/RAN6-5PPNO10005

​Veleva, S. S., & Tsvetanova, A. I. (2020). Characteristics of the digital marketing advantages and disadvantages. IOP Conference Series: Materials Science and Engineering, 940(1), 1–9. https://doi.org/10.1088/1757-899X/940/1/012065

​Vidal, C., Povoa, A., Teixeira, I., & Marcos, A. (2021). The New Era of Digital Marketing:Content Marketing and Inbound Marketing. Iberian Conference on Information Systems and Technologies, CISTI. https://doi.org/10.23919/CISTI52073.2021.9476346

​Yépez Galarza, G. D., Quimis Izquierdo, N. C., & Sumba Bustamante, R. Y. (2021). El marketing mix como estrategia de posicionamiento en las MIPYMES ecuatorianas. Polo Del Conocimiento: Revista Científico - Profesional, ISSN-e 2550-682X, Vol. 6, No. 3, 2021, Págs. 2045-2069, 6(3), 2045–2069. https://polodelconocimiento.com/ojs/index.php/es/article/view/2492

​Yusoff, A. S. M., Peng, F. S., Razak, F. Z. A., & Mustafa, W. A. (2020). Discriminant Validity Assessment of Religious Teacher Acceptance: The Use of HTMT Criterion. Journal of Physics: Conference Series, 1529(4). https://doi.org/10.1088/1742-6596/1529/4/042045

​Zhuravskaya, E., Petrova, M., & Enikolopov, R. (2020). Political Effects of the Internet and Social Media. Https://Doi.Org/10.1146/Annurev-Economics-081919-050239, 12, 415–438. https://doi.org/10.1146/ANNUREV-ECONOMICS-081919-050239

Most read articles by the same author(s)