Institutional Governance as a Strategic Axis in the Management of Human Talent and its Practices in the Maternal and Child Health and Emergency Center of the IESS of Bahía de Caráquez

Main Article Content

Thalía Ximena López-Reina
Magda Francisca Cejas-Martinez

Abstract

Institutional governance plays a fundamental role in the management of human talent in the public sphere and in particular in health institutions, especially in the Maternal and Child Health and Emergency Center of the IESS of Bahía de Caráquez. This study analyzes the importance of governance in the management of human talent and specifically public servants, makes an approach regarding the labor practices of the center around public management. The study adopted the mixed type approach articulating the quantitative and qualitative methodology, the application of one into account was proposed to 127 public servants with a total of 12 statements / categories regarding the variables under study; In the same way, an interpretation of the results obtained was developed. The study identified the implementation of effective governance policies and strategies leading to greater efficiency in the recruitment, training and retention of medical and administrative staff. The analysis also revealed that internal communication, fairness in treatment and work motivation are key aspects to maintain a healthy work environment and achieve institutional objectives. It is concluded that the adoption of an institutional governance approach as a strategic axis in the management of human talent is essential to improve the quality of medical care and guarantee compliance with public policies in the Maternal and Child Health and Emergency Center of the IESS of Bahía de Caráquez. 

Downloads

Download data is not yet available.

Article Details

How to Cite
López-Reina, T. ., & Cejas-Martinez , M. . (2023). Institutional Governance as a Strategic Axis in the Management of Human Talent and its Practices in the Maternal and Child Health and Emergency Center of the IESS of Bahía de Caráquez . 593 Digital Publisher CEIT, 8(3-1), 214-231. https://doi.org/10.33386/593dp.2023.3-1.1909
Section
Administration
Author Biographies

Thalía Ximena López-Reina , Pontificia Universidad Católica del Ecuador Sede Manabí - Ecuador

http://orcid.org/0009-0000-8255-3722

Engineer in Accounting and Auditing. Certified Public Accountant. Independent Professional in Financial Services and Online Payments. Currently Candidate for a Master's in Public Administration in the postgraduate area of ​​PUCE-Manabí. 

Magda Francisca Cejas-Martinez , Pontificia Universidad Católica del Ecuador - Ecuador

http://orcid.org/0000-0002-0618-3608

Degree in Industrial Relations. Master in Labour Administration. Master in Labour Sociology. Specialist in Human Resources Management. PhD. in Business Sciences and PhD. in Social Sciences. Research Professor at the National University of Chimborazo - Service Commission - and Professor at the University of the Armed Forces ESPE.  Currently teaching postgraduate courses at PUCE-Manabí. Areas of Knowledge: Administration, Methodology, Tourism. 

References

Acosta, S. Lautaro (2010). La Descentralización en Ecuador. Avatars de un proceso inconcluso. Ediciones Abya-Yala. https://digitalrepository.unm.edu/cgi/viewcontent.cgi?article=1030&context=abya_yala

Alonso-Garbayo, A., Raven, J., Theobald, S., Ssengooba, F., Nattimba, M., & Martineau, T. (2017). Decision space for health workforce management in decentralized settings: A case study in Uganda. Health Policy and Planning, 32(suppl_3), iii59–iii66.

Armstrong, M., & Taylor, S. (2020). A Qualitative Study Exploring the Effects of Job Analysis and Organizational Culture toward Job Satisfaction in a Coffee Shop. London: Kogan Page Publishers.

Banco Mundial. (2022). La Práctica Global de Gobernanza. Informe anual. anual, Banco Mundial. https://www.bancomundial.org/es/topic/governance/overview

Bericat, Eduardo (1998 ) La integración de los métodos cuantitativo y cualitativo en la investigación social Significado y medida. Editorial ARIEL. http://mastor.cl/blog/wp-content/uploads/2019/07/Bericat-La-Integracion-de-Los-Metodos-Cuanti-y-Cuali.

Berman, Bowman, West, & Van Wart (2019). Human Resource Management in Public Service: Paradoxes, Processes, and Problems Fifth Edición. Editorial Sage.

Bevir, Mark (2010). Democratic Governance. Princeton: Princeton University Press. (Cap. 2).

Bursztyn, I., Kushnir, R., Giovanella, L., Stolkiner, A.,Sterman, L., Riveros, M. &Sollazzo, A. (2010).Notas para el estudio de la Atención Primaria en contextos de sistemas de salud segmentados.Salud Pública IDRC-CCRI.12 77-88.

Cejas, M. Vásquez, G. & Chirinos, N (2017). s Administración de Recursos Humanos. La arquitectura estratégica de las organizaciones http://repositorio.espe.edu.ec/bitstream/21000/13757/1/978-9942-765-04-8%20administraci%c3%93n%20de%20recursos%20humanos%20la%20arquitectura%20estrat%c3%89gica%20de%20las%20organizaciones.

Chiavenato, I. (2008). Gestión del Talento Humano. Https://bit.ly/2JaKYGY

Chiavenato, Idalberto (2002), Gestión del Talento Humano. México: Editorial McGraw – Hill. Interamericana. Bogotá: Editorial Practice Hill. https://bit.ly/2lC4XAm

Chiavenato, Idalberto (2002), Gestión del Talento Humano. México: Editorial McGraw – Hill. Interamericana. Bogotá: Editorial Practice Hill.

Chiavenato, Idalberto (2007), Administración de Recursos Humanos. El capital humano en las organizaciones. (8a ed.), México. McGrawHill, Interamericana. Recuperado en: https://bit.ly/2N8BNoS

Delgado de Smith, Y. (2007). Gestión de recursos humanos referencia sector manufacturero carabobeño. En Gestión de recursos humanos referencia sector manufacturero carabobeño. Universidad de Carabobo. https://dialnet.unirioja.es/servlet/autor?codigo=1194612

Eslava, E. (2004). Gestión del Talento Humano en las organizaciones. Recursos humanos blog. 2023, de https://bit.ly/2tukrdY

Frenk, Julio y Sue Moon (2013). Governance Challenges in Global Health, New England Journal of Medicine, vol. 368, núm. 10, pp. 936-942.

Global Governance.Vol. 1, No. 1 (Winter 1995), pp. 13-43 (31 pages) Published By: Brill

Harold, K., & Weihrich, H. (2004). Administración: una perspectiva global. Mexico: McGrawHill. 804p.

Harvey, Janet; Pettigrew, Andrew and Ferlie, Ewan (2002). “The Determinants of Research Group Performance: ¿Towards Mode 2?”. Journal of Management Studies, 39(6): 747774.

Hernández Sampieri, R., Fernández Collado, C., & Baptista Lucio, P. (2006). Metodología de la Investigación (4ta ed.). McGraw Hill.

Hufty, M., Bálosco, E., & Bazzani, R. (2006). “Gobernanza en salud: un aporte conceptual y analítico para la investigación”. Cad Saude Pública.

Hufty, Marc., Báscolo Ernesto & Bazzani, R. (2006). Gobernanza en Salud: un aporte conceptual y analítico para la investigación.https://www.scielo.br/j/csp/a/89LjrgHDvwC9rH8c4b8ppHv/?format=

J. Pierre y B.G. Peters (2000), Governance, the State and Public Policy, Basingstoke, Palgrave, 2000; B.G. Peters y J. Pierre, Governing Complex Societies, Basingstoke, Palgrave (en prensa).

Kaufmann, D., A. Kraay y M. Mastruzzi (2009): “Governance Matters VIII: Aggregate and Individual Governance Indicators 1996–2008”, IN: World Bank Policy Research WorkingPaper No. 4978

Kooiman, J. (1993). Modern Governance: New Government-Society Interactions. London: Sage Publications.

Koontz, Harold y Weihrich, Heinz (2004), Administración: una perspectiva global. 12ª ed. México. MX: McGrawHill. 804p. ISBN. 970-10-3949-1.

Lemos, M. C. y Agrawal, A., (2006), Environmental Governance, Annual Review of Environment and Resources vol. 31, p. 297-325.

Levi-Faur (2012). El gran manual de la gobernanza. https://books.google.com.ec/books?hl=es&lr=&id=9nAWEAAA

Ley Orgánica del Servicio Público (2020), Registro Oficial Suplemento 294 de 06-oct.-2010.

Mikkelsen-Lopez, I., Wyss, K., & de Savigny, D. (2009). An approach to addressing governance from a health system framework perspective. BMC International Health and Human Rights, 9(1), 10. https://doi.org/10.1186/1472-698X-9-10

North, D. (1995). Instituciones, cambio social y desempeño económico, Fondo de Cultura Económica, México D. F.

Organización Mundial de la Salud (2017). Informe. http://www.who.int/topics/health_systems/en/

Organización Panamericana de Salud. (2008). Perfil de los sistemas de salud de Ecuador. Organización Panamericana de la Salud, Washington DC. QBAJ&oi=fnd&pg=PP1&dq=Levi-

Ospina, Pablo. (2011 ). ¿Ecuador: intento de golpe o motín policial?”. Nueva Sociedad, 231: 14-27.

Perry, J. L. & Hondeghem, A. (2008). Directions for future theory and research. En J. L. Perry, J. & A. Hondeghem. (Eds.). Motivation in public management: the call of public service (pp. 294-313). Oxford, EE.UU.: Oxford university press.

Ramírez, P. (2017). Participación ciudadana y gobernanza en Ecuador: avances y desafíos. Íconos. Revista de Ciencias Sociales, (56), 121-139.

Sánchez-Franco, E., & Espinoza-Gálvez, E., (2022). Calidad del servicio desde la gobernanza en la gestión pública. Una visión reflexiva. Caso de estudio: Centro de Salud Materno Infantil tipo “C” IESS del cantón Bahía de Caráquez. 593 Digital Publisher CEIT, 7(6-1), 181- 196 https://doi.org/10.33386/593dp.2022.6-1.1559.

Solórzano-Calero , M., & Vegas-Meléndez, H., (2022). Nuevos enfoques en la gestión pública para una gobernanza institucional inteligente. 593 Digital Publisher CEIT, 7(5-2), 138-153 https://doi.org/10.33386/593dp.2022.5-2.1448

Solórzano-Calero, M. ., & Vegas-Meléndez, H. . (2022). Nuevos enfoques en la gestión pública para una gobernanza institucional inteligente. 593 Digital Publisher CEIT, 7(5-2), 138-153. https://doi.org/10.33386/593dp.2022.5-2.1448

Torres, G., & Vegas-Meléndez, H., (2022). Aportes de la gobernanza para un nuevo modelo post burocrático. Una visión desde la gestión pública local. 593 digital Publisher CEIT, 7(5-2), 199-216 https://doi.org/10.33386/593dp.2022.5-2.1511.