Influence of oral communication on interpersonal relationships within virtual environments at a university level

Abstract

The present study analyzes the influence of oral communication on the interpersonal relationships between instructors and students at postsecondary level. Based on the bibliographic review and stance of different researchers and studies, the article addresses two aspects that, even in virtual environments, favor the strengthening of knowledge of college students: oral communication and interpersonal relationships. The first is a tool of knowledge to verify the mastery of the contents reached by the student, during the educational practice; and, the second motivates a direct dialogue between the authors of the teaching-learning process, while the feedback occurs. The objective of this research is to analyze the impact of these two aspects on the educational process within online educational contexts and to demonstrate that oral communication is still the main tool that allows the strengthening and development of the rest of learning strategies. The correlational methodology is applied since it concerns the two mentioned variables. In conclusion, it has been possible to show that, before and during the Sars-Cov 19 pandemic, oral communication is a tool that has played the same important role for the dynamism, motivation, verification, and strengthening of knowledge within virtual environments as it has done in face-to-face environments.