Knowledge management of organizations: a systematic review and bibliometric analysis
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Abstract
Organizational Knowledge Management (OKM) has consolidated as a strategic field essential for fostering innovation, competitiveness, and business sustainability. However, the scientific literature continues to show conceptual and methodological fragmentation, limiting the theoretical consolidation of the discipline, particularly within the accelerated context of digital transformation and the integration of emerging technologies such as artificial intelligence. In response to this dispersion, it becomes necessary to adopt a systematic perspective that synthesizes the evolution and intellectual dynamics of research on OKM.
The objective of this study is to analyze the trajectory, scientific structure, and emerging trends related to OKM through a systematic review and bibliometric analysis of academic production published between 1985 and 2025. The PRISMA 2020 protocol was applied for the identification and selection of records in the Scopus database, resulting in a final corpus of 664 articles. Data were processed using the Bibliometrix package in R, allowing the examination of productivity and impact indicators, collaboration networks, and thematic mapping.
The results reveal sustained growth in scientific production, a core of specialized journals led by the Journal of Knowledge Management, and three consolidated thematic clusters: innovation and organizational learning, technology adoption, and knowledge sharing and performance. Gaps are identified in integrating OKM with sustainability and small and medium-sized enterprises, suggesting future research directions toward the convergence of knowledge and technology.
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