Integrated library management systems in universities: a systematic review

Abstract

Integrated library management systems play a fundamental role in the efficient use of resources in university libraries. The purpose of this article is to conduct a systematic review of the literature on integrated library management systems to identify gaps and trends on the subject. The study was based on a qualitative methodology, descriptive study type, and document analysis, and the PRISMA model was adopted to ensure methodological rigor. Initially, 614 studies were identified and evaluated, and 28 documents that met the inclusion criteria were selected. and a final analysis of their content was carried out, which revealed important information regarding the great benefits provided by technological innovation applicable to university library environments, as well as challenges that still exist, such as the need to update staff, slow connectivity systems, high implementation costs, and poor inclusive accessibility, which can prevent the provision of efficient service to users. The findings show notable advances in the incorporation of technological innovation in libraries, especially around open source systems such as Koha and PMB. However, problems related to costs, connectivity, staff training, and inclusive accessibility can also be identified. It is concluded that SIGBs make a significant contribution to improving the quality of university services, although limitations remain that must be considered and require further analysis in terms of accessibility.