Business intelligence in education. A systematic review of literature
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Abstract
This article aims to carry out a systematic review on aspects and components of greater support for business intelligence in education during the years 2020-2025 and for this purpose the search chain has been considered, obtaining 668 scientific articles referring to the subject, of which the inclusion and exclusion criteria have been applied, obtaining 25 articles to answer 4 research questions which would be focused on the main objectives, the tools and technologies, the dimensions of the business intelligence (BI) models, and the KPI measures and indicators that have been considered in the BI solution in education. BI solutions are crucial to improve decision making and optimize administrative and academic processes. The motivation of this review is to synthesize the existing literature, educational institutions can adopt best practices and improve their decision-making processes. The SR reveals that the implementation of BI in education allows institutions to significantly improve their operational efficiency and educational quality. In conclusion, the adoption of BI technologies and tools in the educational field is essential to face the challenges of data management and optimize educational processes, which improves administrative efficiency and academic performance.
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Damaris Martha Camavilca-Vega , Universidad Nacional Mayor de San Marcos - Perú
https://orcid.org/0009-0006-4522-5344
Graduate in Systems Engineering and Computing. Student of the Master's Degree in Information and Knowledge Management. Worked in technological areas in the educational field and others.
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