Social responsibility: a case study from the human capital of the commercial sector
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Abstract
Social responsibility and human capital aims to raise awareness and importance of socially responsible behavior by reducing the negative impacts on society or the environment. Therefore, the objective of the study is to analyze the variables that have the greatest influence at the level of CSR and human development. The methodological design was qualitative-quantitative, qualitative, when analyzing the six (6) dimensions presented by the ISO 26000 model as a reference and quantitative framework, since it was an instrument validated by experts. The study sample was of three hundred and eighty-four (384) workers. The scope of the research was correlational, since it established the hypothetical criteria according to each dimension (human rights, labor practices, environment, fair practices, self-improvement and active participation). It is concluded that the dimensions that positively influence the perception of human capital on the level of social responsibility are based on: offering quality of work to employees, having strategies for caring for the environment, keeping in mind the opinion of the consumer and the active participation with the community.
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Juan Pablo Gaete-Barona, Universidad Técnica de Ambato - Ecuador
https://orcid.org/0000-0002-8527-0979
Juan Pablo Gaete Barona, student at the Technical University of Ambato of the Faculty of Administrative Sciences, Business Administration Degree, author of the Academic Article, with the topic: “Social Responsibility: a case study from the human capital of the industrial sector.”
Alex Anibal Llerena-Paredes, Universidad Técnica de Ambato - Ecuador
https://orcid.org/0000-0003-2530-875X
Alex Anibal Llerena Paredes, student at the Technical University of Ambato of the Faculty of Administrative Sciences, Business Administration Degree, author of the Academic Article, with the topic: Social Responsibility: a case study from the human capital of the industrial sector.
Luis Fabricio Lascano-Pérez, Universidad Técnica de Ambato - Ecuador
https://orcid.org/0000-0001-6364-6878
https://orcid.org/0000-0001-6364-6878
Luis Fabricio Lascano Pérez, PhD student in Social Sciences Management Mention at the University of Zulia. Master in Financial Management. Economist. He has held public positions such as: chief auditor of the Superintendency of Popular and Solidarity Economy, analyst of public and private contracting such as: SME credit analyst of Banco Procredit Ecuador, Manager and Advisor of institutions of the Popular and Solidarity Financial Sector. He is currently teaching at the Faculty of Administrative Sciences of the University Ambato Technician since 2016; The lines of research that it addresses are: entrepreneurship, Competitiveness, Brand management, Social and solidarity economy.
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