Feasibility for the creation of a company destined to offer services for the Business Process Management, in the city of Cuenca, Ecuador
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Abstract
This research details the technical financial analysis on the feasibility of creating a company destined to offer business process management services, in the city of Cuenca, Ecuador, for this purpose in its development, strategies for analysis of opportunities, threats, weaknesses and strengths, for its constitution, with the support of a market study based on the collection of primary information, applying surveys directed to a specific population group. Inferring the financial factors to know if the project is profitable, with the analysis of its indicators. Methodologically, the existing literature is reviewed, referring to BPM, and the advantages it offers in its implementation in different companies to improve their processes, therefore, their sales and positioning. Finally, as the main conclusion, it is shown that the market study carried out determined that there is indeed an opportunity for a company that provides BPM services to others in the sector, since the results showed that percentages greater than 80% of the universe studied agree or they assertively indicate that for their organizations it is essential to interfere in this era of technological disruption and accompany their processes mediated by digital transformation.
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Pablo Jairo Angamarca-Briceño, Universidad Católica de Cuenca-Ecuador
https://orcid.org/0000-0002-7111-1619
Pablo is Systems Engineer, he also works in the online superior education area at Cuenca’s Catholic University, he also is a telecommunications entrepreneur. He loves management and the digital marketing world and he also wants to learn about these disciplines to teach and practice in the real life.
Eduardo Guillermo Pinos-Vélez, Universidad Católica de Cuenca-Ecuador
https://orcid.org/0000-0002-4282-9875
Eduardo is an electronic engineer, he has a master’s degree in Management and Educational Leadership, also he has a Social Management and Politics for disability people Diploma, and he is a Ph.D. in engineering with specializations in control, automatization, and process optimization. Eduardo has almost 45 articles in different international congresses and some investigation projects focused on disabled people. He also is the founder of the investigation group of artificial intelligence and assistance technology and the founder and coordinator of the investigation group of Bioethics and investigation in the Politécnica Salesiana University.
Juan Carlos Ortega-Castro, Universidad Católica de Cuenca-Ecuador
https://orcid.org/0000-0001-6496-4325
Juan Carlos Ortega Castro has more than 10 years of experience in the management of projects about research, development, and innovation, as a member of the undergraduate and postgraduate research groups of the Catholic University of Cuenca; with additional experience, at the public and private level, in management areas, administration and academy, as responsible of the Electronic Engineering Career Direction (2012 – 2018), Academic Coordinator of the Information Technologies Master (2016 – present), and Academic Coordinator of the Cybersecurity Master (2020-present).
He has projects of R+D+i developed, or in development; since 2016 is a member of the research developers’ projects in Smart Grids and Resilience of the Economics and Popular Units with TIC´s support. He received a degree in Electronic Engineer, for the University of Azuay, a Telecommunications Administration Diploma for the University of Guadalajara, an Inmotica Specialization for the University of Buenos Aires, a Business Administration Master with a mention in Telecommunications, for the University of Guayaquil, and Cybersecurity Master for the University UTE, his main research line is in education in the 5.0 society, additionally, his research interest areas include cybersecurity and project management.
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