Impact of the economic management for provision of services of the zonal coordination 4 of the Ministry of Public Health to the Ecuadorian Institute of Social Security in Portoviejo
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Abstract
The payroll and billing management of the Zonal Coordination 4 of the Ministry of Public Health that performs the Ecuadorian Institute of Social Security Portoviejo for medical care in 2019 directly impacts its economy, so the purpose of this research is to analyze the impact management and measure efficiency in payroll and billing through management indicators. The method applied is descriptive, explanatory, non-experimental, transactional, a documentary analysis of the entire payroll and billing process for the year 2019 was carried out with statistical data; the population of this study was: an official in charge of opening files, two medical auditors, two payroll officials and a collection official. The main results found in 2019 was 0% management and a loss of more than one million dollars was obtained, which was assumed in that fiscal year by the Ministry of Public Health. It is concluded that the payroll and billing management had a negative impact by not charging for the medical service, due to the lack of application of management indicators and for not following the management process of the current regulations, in addition to the professionals in charge of the management. and execution are doctors who do not have professional training in Business Administration or related and highly valued resources are being wasted. It is recommended to carry out research after the year under study, to correlate the impact after applying the recommended strategies.
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Irina Priscila Toala-Macías, Universidad Técnica de Manabí - Ecuador
Economist, Public Employee – Currently Employee in Coordinación Zonal 4 Salud with experience in various administrative areas in the health sector and with a fourth level Diploma in Financial Management.
Juan Manuel Gómez-Mieles, Universidad Técnica de Manabí - Ecuador
Commercial Engineer -Master in Business Administration- Professor in Higher Education at the Technical University of Manabí, with participation in scientific production (thesis, articles and presentations), research projects and other administrative management activities.
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